Shipping and cancellation

Shipping and delivery

delivery and shipping

 

Shippingcosts within Germany

  • Free shipping from an order value of € 100

  • 5.49 € with a weight of less than 2 kg including packaging

  • 6.49 € with a weight of less than 5 kg including packaging

  • € 9.49 for a weight of less than 10 kg including packaging
    Shipping is only insured!

 

Shipping costs Austria, Italy, Denmark, Luxembourg, Netherlands, France

  • € 11.39 for a weight of less than 2 kg including packaging

     

Shipping costs world / delivery areas

Deliveries can be made to delivery addresses in Germany, Austria, Italy, Denmark, Luxembourg, the Netherlands and France at the above mentioned shipping costs. Would you like to surprise someone in another delivery country? Ask us and we will tell you what the shipping costs.

 

Delivery times

All orders will be processed and dispatched as quickly as possible. The delivery time within Germany is approx. 3-5 days. We always send and process our orders from Monday to Friday. The specified delivery times are therefore calculated excluding Saturdays, Sundays, holidays and, if applicable, bridging days. Please note this when calculating the delivery time of your order.

 

Attention! Individually manufactured articles have to be made after payment, which is why the delivery time in these cases is 4-5 weeks.



Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In order to exercise your right of cancellation, you must provide us (Ms. Wuidkatz Design, Eschenstr. 1, 85464 Finsing, telephone number: 016096962232, email address: wuidkatzdesign@gmail.com) with a clear statement (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can use the attached model withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 10.00. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not exist for contracts

- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.